From the e-newsletter: “Automating new business intake is one of the most critical IT projects a law firm can launch to reduce practice-related risks. A well-designed NBI system will also improve business continuity, reduce cost, and improve the integrity of data across the firm, says consultant Steven Burchell. But creating an automated NBI is not a trivial task -- it's laden with technological and cultural hurdles. Find out how to get help.”

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Source: Law.Com's Daily Legal Newswire. 24 June 2011. Copyright 2009.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

From the Google Public Policy blog: “We’ve released a new tool to help make it easier to monitor your identity on the web and to provide easy access to resources describing ways to control what information is on the web. This tool, Me on the Web, appears as a section of the Google Dashboard right beneath the Account details.”

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Source: ResourceShelf Newsletter. No. 501. Free Pint Limited 2011. Subscribe.

This post was written by Tom Kane: “Make sure to do more than expected for your clients (and referral sources). But, really make sure to never do less than they expect.

While traveling to Buffalo on business, I rode in from the airport with a cab driver who asked when I would be flying out, and offered to pick me up at my hotel. I took his card and called him the night before, and sure enough he was on time and off we went. Approaching the airport he asked when I was coming back and that he again would meet me, if I called him ahead of time.

Then, the disappointment. It was a cold, drizzly winter morning (it’s that or snow in Buffalo in March), and reaching the terminal, he just sat there. I got out and in the wet damp conditions retrieved my own bag from the trunk. He didn’t move. Consequently, his business card was prompted tossed into a circular file en route to security.

Ari Kaplan reported a different experience involving a cab ride in his recent eNewsletter:..”

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Source: Legal Marketing Blog.com, 21 June 2011, reproduced with permission of the author

This post was written by Susan Gainen: “The business of law is not thriving when Bureau of Labor Statistics reports 1000 legal industry jobs lost in May 2011, and the ABA tells prospective law students to re-consider attending law school. Your law firm’s financial stress may be a very well-kept secret, or a secret that is being kept from you. Even without access to a firm’s balance sheet, six signs of financial stress can sound warnings that should spark action on your exit strategies…”

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Source: Lawyerist.com, 24 June 2011. © 2007-2010 Lawyerist Media, LLC. Reproduced with permission of the site editor, Sam Glover.

This post was written by Wayne Schiess: “I’ve been asked if I can recommend some sources on grammar for lawyers who want to improve their knowledge. Yes I can. I’ll start with websites:

Purdue University’s Online Writing Lab (OWL). http://owl.english.purdue.edu/

The Tongue Untied http://www.grammaruntied.com/

Grammar Girl (Mignon Fogarty) and her Quick-and-Dirty Tips http://grammar.quickanddirtytips.com/

And some books:

Mignon Fogarty, Grammar Girl’s Quick and Dirty Tips for Better Writing (Holt 2008).

Patricia T. O’Conner, Woe is I: The Grammarphobe’s Guide to Better English in Plain English (Riverhead Books 1996).

Margaret Schertzer, The Elements of Grammar (Macmillan 1986).

And a reference:

Bryan A. Garner, Garner’s Modern American Usage (3rd Ed. Oxford U. Press 2009).”

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Source: Legalwriting.net Blog, 6 June 2011. Copyright 2008. Reproduced with permission of the author

This post was written by Nora Riva Bergman: “According to the American Bar Association’s 2010 Legal Technology Survey Report 56% of respondents said that they use networks such as Facebook, LinkedIn, LawLink, or Legal OnRamp, compared with 43% in the 2009 survey and only 15% in the 2008 survey. Looks like lawyers are beginning to see the benefits of joining the online conversation.

This makes me happy! I am a huge fan of social media and using it to support your relationship marketing. After all, social media is really all about building relationships.

But social media can be a huge time drain. So, what can you do to make the most of your time and avoid SMB? Here are a few ideas and resources:…”

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Source: Real Life Practice, 10 June 2011. © Real Life Practice, reproduced with permission of the author.